Medical Centre’s & E Health
MyTechSupport are the preferred IT support for AIM NSW and proudly service a range of health Service practitioners and Allied Health providers in metropolitan Sydney and afar.
With over 15 years’ experience in e-Health support, MyTechSupport has the knowledge and experience through working with medical practitioners and professionals in creating computerized systems that work specially for them. You can trust that in many cases we have already come across the problem your experiencing and provide fast effective service to minimize Practice downtime.
We understand that e-Health has special requirements unique to your industry and can cater for all your Hardware and Software needs. MyTechSupport will also take the time to know your individual Practice requirements and provide specialised advice
We have experience and work with many Medical Practices with their needs covering PracSoft, Medical Director, Bluechip, BestPractice, Genie, Zedmed, eClaims and more.
We also install and set-up Online Appointment service providers such as Health Engine, Appointuit, Ozdocs Online and Hot Doc.
MTS have experience and can assist with Compliance for HIP/AA.
Medical Practices require both strong Data Security and Backup systems which we can make recommendations based on our experience regarding these vital issues.
We can assist you with your required documentation at accreditation time.
MTS present a full suite of IT services for medical and allied health professionals. Our services include:
- Industry software application setup
- Computer networking, upgrades & repairs
- Data Backup and Security
- Private Virtual Cloud Servers & Hosting
- Network security (via Router/Firewall)
- Antivirus Solutions incl. Detection/Removal
- Disaster Recovery solutions, backup & archiving.
- On-call troubleshooting,
- Hardware setup & custom software purchasing assistance and installation
- Windows System Software Updates, Rollouts & Upgrades
- Citrix and Remote Access infrastructure setup
- Fibre, NBN and 4G setup
- Wireless & Wired LAN Setup
- Competitive Web Hosting
- Training
- VoIP
Internet Security
Virus, Worms and Trojans can be detrimental to your operations and need constant attention.
A common misconception is that subscribing and loading anti-virus software on individual computers will be adequate. This is certainly not the case as you become reliant on individual staff to update their own computers which can lead to slack and possible errors.
System Health Check
Like any machinery your computer system requires regular health checks (Servicing). If your computer is running slow for no apparent reason it may be time for a Health Check.
IT Support Desk
My Tech Support offer affordable competitive monthly service agreements, and one-off call out service. Being on a service agreement, your business receives our priority service, on-going support, advice on upgrades and we can make informed recommendations on Software and install whatever you need to keep your business running smoothly. We work closely with many recognised Software and Hardware providers.